Trade FAQ
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  • Q How long can I except to receive my order?

    A FAQ-SHIPMENT-2We accept T/T, Western Union, L/C and PayPal. We cooporate with DHL, FedEx, EMS, etc. 
    Customers can recieve the goods in 3-15 days after the order confirmed.
  • Q How can the driver to be set up as Incremental or Absolute when using the 23bit Absolute encoder for A6 series?

    A Setting can be made by selecting setup values by using driver parameter Pr0.15 Absolute encoder setting.
    Set value 0: Use with absolute system (absolute mode).
    Set value 1: Use with incremental system (incremental mode)
    Set value 2: Use with absolute system (absolute mode) but disregard multi-rotation counter over.
    Set value 3: Used by the manufacturer (Do not set on this)
    Set value 4: Use with absolute system (absolute mode) but the upper limit value of the multi-rotation counter can be set freely. Disregard multi-rotation counter over (Unlimited rotation absolute mode)
  • Q How about the warranty?

    A
    Prodigy Technologies provides 12 months warranty for all items, and you can return the goods with any quality problem in 15 days.

  • Q Is there MOQ request?

    A We don't require a minimum order quantity for all items. As we understand that some customers may only need 1 or 2 sets of our products, or wish to try out for the first time.
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    E-mail : info@prodigytech.cn

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